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Privacy Policy for Bare Branding / Comment Responder

Last Updated: February 2025

1. Introduction

Bare Branding (“we,” “our,” “us”) operates marketing, branding, and automation services, including the Comment Responder tool that interacts with Instagram and Facebook via Meta’s APIs.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, automations, and integrations with Meta platforms.

By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Provide

We may collect:

  • Name, email address, phone number

  • Business name and business information

  • Account login details (only through secure OAuth — we do NOT see your passwords)

  • Any information you provide when contacting us

B. Information Automatically Collected

When you visit our website or use our services, we may automatically collect:

  • IP address

  • Browser type and device information

  • Website activity (pages visited, time spent, etc.)

  • Cookies or similar tracking technologies

C. Meta / Instagram / Facebook API Data

When you authorize our app, we may receive:

  • Basic profile information

  • Instagram Business account data

  • Comments, comment metadata, messages, or mentions relevant to automation

  • Permissions you grant through the Meta Login process

  • Webhook events sent from Meta (ex: new comment notifications)

We do NOT collect:

  • Your Instagram or Facebook password

  • Any personal data not explicitly authorized and provided via Meta’s API

  • Sensitive information unless required for a specific service

3. How We Use Your Information

We use data for the following purposes:

  • To provide and operate the Comment Responder automation tool

  • To send automatic replies or actions based on Instagram/Facebook comments

  • To improve our website, services, and user experience

  • For business communication and customer support

  • To comply with Meta API requirements

  • To create analytics or insights (non-personalized unless consented)

We do not sell your data.

4. How We Share Information

We may share information only with:

  • Meta, as required for the API integration

  • Service providers that help operate our business (hosting, analytics, storage)

  • Legal authorities, if required by law

  • Your connected business accounts, if you explicitly authorize shared access

We do not sell or rent your data to third parties.

5. Data Storage & Security

We take reasonable technical and organizational measures to protect your data, including:

  • Secure servers

  • Encrypted communication

  • OAuth login through Meta (we never receive your passwords)

  • Limited access controls

However, no system is 100% secure. By using our service, you acknowledge inherent internet risks.

6. Data Retention

We keep personal data only as long as needed for:

  • Providing the service

  • Legal obligations

  • Business purposes

Webhook events, comments, or messages may be stored temporarily for processing and then deleted.

You may request deletion at any time.

7. Your Rights

Depending on your location (EU, UK, California, etc.), you may have the right to:

  • Access the personal data we hold

  • Request correction

  • Request deletion

  • Opt out of automated processing

  • Withdraw consent

  • Request a copy of your data

To exercise these rights, email: support@barebranding.co

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 13 (or 16 in the EU).
We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For questions, requests, or concerns:

Email: hello@barebranding.site

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